Privacy Policy
LookZene — Your privacy matters to us. Below is a concise description of how we collect and use information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Payments are processed securely through payment gateways — we do not store full payment details on our servers.
- Browsing Information: IP address, device type, browser information, cookies, and analytics data.
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders.
- To communicate about your orders and provide customer support.
- To send promotional emails/notifications (you can opt out anytime).
- To improve the website, ensure security, and prevent fraud.
3. Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience. You can disable cookies in your browser settings, but some features may be limited.
4. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
- Trusted service providers (delivery partners, payment gateways, etc.).
- Government or law enforcement authorities when required by law.
5. Data Security
We implement industry-standard measures to protect your data against unauthorized access, disclosure, or misuse.
6. Your Rights
You may request access, update, or deletion of your personal data. You can also unsubscribe from promotional emails at any time.
7. Updates to This Policy
We may update this policy from time to time; changes will be posted on this page.
8. Contact Us
If you have questions or concerns, please contact us: